These terms govern your use of ClearBoard, a workforce compliance, clearance and onboarding record-keeping service for Australian businesses, provided at clearboard.cloud. By creating an account or using the service you agree to these terms.
The service
ClearBoard provides guided onboarding, statutory document collection, credential expiry tracking, provisioning integrations and compliance record-keeping. We may improve or change features over time; we will not materially reduce the core service you pay for without notice.
Not legal advice
ClearBoard is a compliance workflow and record-keeping tool, not a law firm. It supports your compliance obligations but does not guarantee compliance and is not a substitute for legal advice. You remain responsible for meeting your obligations as an employer. For advice on your specific obligations, consult a qualified Australian employment lawyer or the relevant regulator.
Your account and responsibilities
- You must provide accurate information when signing up and keep your login credentials secure.
- You are responsible for the people you invite into your workspace and the access roles you give them.
- You must only collect information from workers that you are entitled to collect, and use the service lawfully.
- You must not attempt to access another customer's data, probe or disrupt the service, or resell it without our written agreement.
Your data
Your records belong to you. We store them in Australia and protect them as described in our Privacy Policy. You can export your records at any time from within the app. Long-term archives are encrypted to a key only you hold — keep your recovery phrase safe, because we cannot recover archives without it.
Billing
- Pricing is a flat subscription fee as shown on our pricing page, in Australian dollars, billed monthly or annually through Stripe.
- You can cancel at any time; your subscription runs to the end of the paid period.
- We will give at least 30 days' notice before any price change takes effect.
Leaving ClearBoard
If you close your account, you can export your records first. Records subject to statutory retention periods (for example employee records under the Fair Work Act) are retained for their legally required duration and then deleted. Deletion is confirmed with a human in the loop — you cannot lose statutory records by accident.
Availability and liability
We work to keep ClearBoard available and your data safe, but the service is provided "as is" to the extent permitted by law. Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent permitted by law, our total liability for any claim is limited to the amount you paid for the service in the 12 months before the claim arose, and we are not liable for indirect or consequential loss.
Suspension and termination
We may suspend or terminate an account that seriously or repeatedly breaches these terms, or where required by law. Where practical we will warn you first and give you the opportunity to export your records.
Changes to these terms
We may update these terms from time to time. We will post changes on this page and notify customers by email of material changes at least 30 days before they take effect.
Contact
Questions about these terms: founder@clearboard.cloud.
Governing law
These terms are governed by the laws of Australia.